Frequently Asked Questions
Find answers about our maintenance plans, inspections, service providers, payments and how PRC manages ongoing residential property care.
What does PRC Management do?
PRC coordinates recurring residential property maintenance through one point of contact. We help organise suitable service providers, manage scheduling and keep ongoing maintenance easier to stay on top of.
What services can PRC coordinate?
Current services include garden care, pest control, gutter cleaning, pool care, bin cleaning and car spa services, depending on the package selected and the requirements of the property.
Do I have to choose one of the standard packages?
No. You can choose the package that is closest to your needs or request a custom package. PRC can review your requirements and recommend a suitable maintenance arrangement.
Are the package prices fixed?
Package prices shown on the website are a starting point and remain subject to inspection and confirmation of the property, service scope and required frequencies.
Will my property need an inspection?
An inspection may be required before PRC confirms the final scope, frequency and price. We will let you know what is required after reviewing your enquiry.
Can I keep a service provider I already use?
Yes. You can tell us about an existing provider you would like to keep. PRC can contact them and discuss whether they can form part of your ongoing maintenance arrangement.
Who carries out the maintenance work?
Maintenance work may be carried out by independent service providers coordinated by PRC. PRC manages the relationship, agreed requirements and ongoing coordination around the work.
How often will services be carried out?
Frequency depends on the package and service. Some maintenance may be weekly, fortnightly, monthly, quarterly or annual. Your confirmed plan will set out the agreed frequencies for your property.
What payment options are available?
PRC may offer weekly, fortnightly, monthly and annual payment schedules. Final payment arrangements will be confirmed when your maintenance plan is agreed.
Is PRC only for homeowners?
No. PRC can support homeowners, landlords and property owners, as well as residential organisations such as government and community housing providers, depending on the maintenance requirement.
How do I get started?
Complete the Get Started enquiry form with your property details, preferred package and the services you are interested in. PRC will review the information and contact you with the next steps.
I am a contractor or service provider. How can I work with PRC?
Visit the Work With Us page and complete the Service Provider Application. Tell us about your business, the services you provide and the areas you cover, and PRC will contact you if there is a suitable fit.
Can I request a custom maintenance package?
Yes. If the standard packages do not suit your property, you can request a custom combination of services. PRC will review the request and confirm the proposed scope and pricing, subject to inspection.
What happens after I submit an enquiry?
PRC will review the information you provide, confirm whether an inspection is required and discuss the most suitable maintenance arrangement for your property.
Can PRC manage several services at the same property?
Yes. One of the main benefits of PRC is having a single point of contact across multiple recurring property maintenance services.
